Trade Compliance

Arctera Trade Compliance

Arctera does not accept any orders from customers located in Russia and Belarus.

As a global company, Arctera is committed to fully comply with the United States and all other applicable government export and import laws and regulations governing the export, re-export or import of Arctera solutions, regardless of where we do business.

Arctera products, including software, hardware, services and technology are subject to export and import controls administered by the United States (including, but not limited to, the US Department of Commerce Export Administration Regulations), the member states of the European Union, and other applicable jurisdictions.

All Arctera products, services, and technology are subject to the following:

• Diversion contrary to US or other applicable law of any Arctera product, service, or technology is prohibited.
• Arctera products, services and technology are prohibited for US exports or re-export to Cuba, Iran, North Korea, Syria, Russia, Belarus, the Crimea Region of Ukraine, Kherson Region of Ukraine, Zaporizhzhia Region of Ukraine, and the occupied regions in Donetsk and Luhansk Oblasts including Donetsk People’s Republic, and Luhansk People’s Republic.
• Arctera products, services and technology are prohibited for US export or re-export to any person or entity listed on the various US and other Government denied parties lists, including, but not limited to, the US Department of Commerce Denied Persons List and the US Department of Treasury's lists of Specially Designated Nationals, Specially Designated Narcotics Traffickers or Specially Designated Terrorists.
• Arctera products, services and technology are prohibited for use with chemical or biological weapons, sensitive nuclear end-users, or missiles, drones or space launch vehicles capable of delivering such weapons.

Export Control Classification Numbers

For information on the Export Control Classification Number, Licensing Authority, HTS numbers, and related information for Arctera products, see Product Classification Matrix*.

The Global Trade Compliance Team can be contacted at: Trade.Compliance.AMS@arctera.io

^{*Disclaimer: Arctera provides this data for informational purposes only. Classifications are subject to change and Arctera does not represent, warrant or guarantee that the information is complete, accurate or up-to-date. The information provided is not intended to constitute legal advice or to be used as a substitute for specific legal advice. Under the US Export Regulations, the US Government assigns your organization or client, as exporter/importer of record, the responsibility for determining the correct classification of any item at the time of export/import. In some cases there are restrictions that apply to exports based on the product, the end-user, the end-use or the country of destination, and an export licence or other authorization may be required prior to shipment. The Department of Commerce's Bureau of Industry and Security provides a web site and can assist you with determining the need for a licence or with information regarding where to obtain help prior to exportation. The URL is: https://www.bis.doc.gov/.}