How Arctera Insight is Shaping the Future of Surveillance

In a world shaped by technology, surveillance plays a crucial role in helping organizations stay secure and compliant. With the rapid evolution of Artificial Intelligence (AI), surveillance is transforming, unlocking opportunities for enhanced security, efficiency, and accuracy. As we proudly launch Arctera, it’s a great time to reflect on our journey and how we’re driving value with cutting-edge solutions.

That’s why I’m also incredibly proud of how Gartner® has recognized Arctera as a Leader in its inaugural Magic Quadrant™ for Digital Communications Governance and Archiving (DCGA) Solutions.
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Flexibility to Deploy Anywhere

Flexibility is at the heart of what makes Arctera Insight Surveillance unique. Our platform adapts to any environment—on-premises, hybrid, or fully cloud-based—so organizations can scale and evolve with ease. We understand that industries have different needs, which is why our solutions are built for everyone, from global enterprises to local governments and small businesses.

Arctera also puts you in control by letting you manage your own encryption keys, adding an extra layer of security. With SOC II compliance and AES encryption, your data stays protected no matter how or where you deploy our solutions.

AI Capabilities Revolutionizing Surveillance

AI is more than just a buzzword—it’s fundamentally reshaping how we approach surveillance. Our platform uses AI to help organizations reduce risks, cut through noise, and focus on what matters most.

Here are some of the ways we’re leveraging AI to transform surveillance:

• Language AI: Our industry-leading tools provide accurate speech-to-text transcription, language detection, language translation and natural language processing (NLP), making it easier to understand critical conversations and act quickly.

• Predictive Machine Learning: With a “human-in-the-loop” approach, our system continuously learns from your data and improves over time, helping detect violations while minimizing false positives.
• Automated Alerts and Classification: Pre-built, customizable policies enable AI-powered alerts to cut through noise and pinpoint violations identifying potential risks, saving both time and resources.
• GenAI Search and Visual Analytics: Our AI tools help you extract actionable insights fast, summarizing data and highlighting key themes to optimize decision-making.

• AI Governance and Transparency: Trust is essential. Our commitment to AI Transparency means users can understand the reasoning behind AI-driven decisions. We provide daily model updates preventing drift. We respect privacy ensuring your data is never used to train public models or shared with others.

End-to-End Surveillance: A Comprehensive Solution

We know organizations need more than just a monitoring platform.That’s why we’ve built an end-to-end solution that incorporates data capture, archiving, eDiscovery, surveillance, and file governance.

With support for over 120 data sources—including voice and electronic communications—our platform ensures nothing slips through the cracks. This comprehensive approach helps you maintain a full historical record, so you’re always prepared to respond to compliance needs or potential incidents.

Seamless Cloud Migration

As more organizations move to the cloud, we’re making that transition as seamless as possible. Our migration tools and subsidized services reduce the complexity and cost of moving from on-premises solutions to the cloud.

What’s unique about our process is the attention to detail. We preserve critical work product, like departmental structures, search histories, and user comments, so nothing is lost in the transition. And because we manage the migration in-house, we reduce your risk and ensure a smooth, full-fidelity transfer.

Shaping the Future of Surveillance

AI is transforming the surveillance industry, and the potential to deliver value has never been greater. At Arctera, we’re proud to lead the way with a platform that’s flexible, secure, and designed for the challenges of tomorrow.

If you’re ready to elevate your surveillance strategy, let’s talk. Together, we can build a more secure, compliant future.

Chris Stapenhurst
Principal Product Manager, Arctera Insight Surveillance