Arctera InfoScale: Engineered for Real-Time Cyber Resiliency and High Availability

Arctera is excited to announce its launch as the new home of InfoScale, ushering in a new era of innovation in enterprise cyber resiliency, availability, and software-defined storage. Previously part of Veritas Technologies, InfoScale now thrives under the visionary spark of Arctera, where protecting, securing, and illuminating data remains at the forefront.

Building on over four decades of groundbreaking IT operations innovation, a trusted partnership with thousands of enterprise customers, and a holistic approach to business resiliency, InfoScale is uniquely positioned to empower organizations to tackle the next wave of IT challenges.

InfoScale enables continuous operation of mission-critical applications during cyber-attacks or disruptions. Regarded as the only real-time, multi-platform resiliency solution designed to protect the entire application stack, infrastructure, and data services, InfoScale automates your operational response, minimizing downtime from days to minutes with zero data loss—across any app, environment, or location.

Today marks a historic moment, as organizations see an increased dependency on infrastructure, as well as data security, the role of IT must be reimagined. The launch of Arctera InfoScale unleashes a new chapter of resiliency, empowering enterprises across all industry segments to efficiently manage, protect, and recover data across an ever-widening array of platforms.

“We are ushering in a new era of business resiliency, focusing on the rapidly expanding threat of cyber-attacks, while simultaneously embracing the exponential growth in both public, as well as private, cloud architectures.” Explains Bhooshan Thakar, GM & VP of Arctera InfoScale.

Ransomware attacks continue to rise globally with a staggering 6,670 incidents in 2023, a 73% increase year-over-year. Once malware has infected an application, security teams race to contain the infection while response teams work towards removing the malware, restoring data from clean backups, and rebuilding infrastructure. For enterprises hit with successful attacks, they currently suffer an average of 24 days of downtime.

Arctera InfoScale transforms traditional IT operational response to attacks, disruptions, and cloud outages with real-time resiliency. This automated, full tier approach reduces downtime events for complex hybrid applications on average from 4 hours to 5 minutes, a 97% MTTR reduction and saves 320,000 IT hours a year, according to Forrester’s Total Economic Impact Report.

By shifting to an active application resiliency model, enterprises can now achieve a granular RPO and RTO, effectively mitigating the risk of downtime, no matter the cause or your backup policy.

Real-Time Cyber Resiliency Differences:

• Near-Zero Downtime: InfoScale’s SecureFS enables recovery from an immutable primary data point, powering full application restoration in seconds to minutes with near-zero RPO and RTO.
• Application Aware Resiliency: Understand and maintain the state and dependencies of complex, multi-tier applications by monitoring application health and resource dependencies across storage, compute, and network layers. InfoScale ensures that the entire application stack—rather than just the data—is restored, preserving its full operational capability.
• Instant Hot Site Recovery and Failover: Mitigate severe disruptions like attacks, faults, or cloud outages with real-time hot site support. Maintain enterprise continuity with minimal disruption by ensuring mission critical workloads remain operational.
• Unified Orchestration for All Critical Apps: Intelligent, automated orchestration enables rapid response across all essential apps and environments, handling faults, attacks, or outages seamlessly—whether impacting a single app or thousands.
• Avoid vendor lock-in: Promote infrastructure autonomy with a fully agnostic platform for storage mobility and application resiliency, irrespective of the OS, hypervisor, Array vendor or Cloud provider.
• Cloud Native: Multi-cloud integration for greater flexibility and scalability. Whether your apps are physical, virtual, hyper-converged, containerized, on-premises or in the cloud, InfoScale is supported.
• Maximize Cloud Storage Utilization: Take full advantage of the various storage technologies offered in the cloud with full abstraction and transparency across block, object and ephemeral storage media.
• Embedded Real-Time Monitoring: With an agent framework boasting a support matrix of over 300 unique applications, infrastructure components and service definitions, nearly any off-the-shelf or even custom application can be monitored with near instantaneous kernel-level fault detection.

Embracing a real-time application resiliency approach not only proactively defends against the most sophisticated threats affecting infrastructure, and data service layers, but empowers teams to respond faster and maintain continuously resilient operations.

“With cyber threats surging and taking advantage of complex IT infrastructures, enterprises need a solution that ensures data and workload availability across both traditional and cloud-based environments. Arctera InfoScale meets that need with unparalleled flexibility and resilience,” said Matt Waxman, Chief Product Officer at Arctera. "With our current and upcoming release, we offer our customers improved insights, control, and automation, so they can focus on driving the business forward, without interruption."

The Future of Application and Cyber Resiliency

Looking to the future, Arctera Infoscale is redefining resiliency with in-line malware scanning and real-time diagnosis. Shifting protection focus to the primary data level will empower customers to dramatically reduce RTO in the event of an attack. This new era of integrated security operations will now fully extend to the application, giving back precious time in the race against the clock when responding to cyber incidents.

Frequently Asked Questions (FAQ)

What is Arctera InfoScale?

InfoScale is a cyber resiliency and software-defined storage solution designed to prevent both downtime and data loss in the event of a disruption, outage or attack. With real-time visibility across the full application stack, data services, and infrastructure, IT operations and application owners can automatically ensure availability, performance, and data security across hybrid environments. InfoScale is powered by 30+ years of innovation to help businesses manage, protect, and orchestrate tier-1 workloads regardless of the operating system, infrastructure, or storage platform.

What are the key features of Arctera InfoScale?

• Real-Time Resiliency: Automatically detects and mitigates disruptions across the application tier.
• High Availability and Disaster Recovery: Provides failover and recovery mechanisms to ensure minimal downtime for critical workloads.
• Multi-Cloud Support: Integrates with all major cloud platforms, enabling data portability and protection across on-premises, public, and hybrid cloud environments.
• WORM Recovery Options: Easily roll-back large data volumes from immutable file system checkpoints or volume snapshots, regardless of the storage type or array vendor.
• Optimized Storage Management: Reduce overall cost and increases performance by efficiently utilizing storage resources, including intelligent caching, storage tiering and application-aware performance acceleration.
• Automated Operations: Simplifies routine tasks such as infrastructure provisioning, application recovery, and DR validation.

How does InfoScale ensure near-zero downtime?

InfoScale is unique because it is built entirely around primary data and workload availability. Enabling near zero downtime by unifying operational detection and response across all infrastructure, data services, and application layers. This active approach to cyber resiliency enables users to recover from all operational risks including system failures, ransomware attacks, and natural disasters in real-time.

Designed to be platform agnostic, organizations can meet even the most rigorous SLAs and prevent downtime regardless of OS vendor, storage infrastructure, or cloud provider.

“The moment something fails – any specific thing – we will be able to provide the same service in a matter of minutes.” Says Juan David Giraldo Jaramillo, Leader IT Continuity at Bancolombia.

By providing real-time instantaneous fault detection, InfoScale can synchronously mirror application data across all cluster nodes both local and remote. Moreover, in the case of an application failure, be it from the compute, storage or network layer, InfoScale automatically switches your workload to an unaffected node, ensuring continuous operation with minimal impact on users. It also supports disaster recovery by replicating data between geographically disperse sites (whether on-prem or in the cloud), ensuring services can quickly resume in the event of a larger disruption.

What types of workloads does InfoScale support?

InfoScale supports a wide range of mission-critical workloads, including databases (e.g., Oracle, SQL Server), enterprise applications (e.g., SAP, ERP), virtualized environments (e.g., VMware, Nutanix, Hyper-V) and Kubernetes deployments such as OpenShift. From an OS perspective, InfoScale support is ubiquitous across multiple Linux distributions, UNIX flavors and Windows environments. It provides the performance and availability needed for complex applications running in hybrid IT environments.

How does InfoScale integrate with cloud environments?

InfoScale integrates seamlessly with public cloud providers such as AWS, Microsoft Azure, OCI, and Google Cloud, allowing organizations to move, protect, and manage workloads across different environments. It offers flexibility for hybrid cloud deployments and supports disaster recovery in the cloud, providing consistent performance and availability regardless of where the workloads reside.

What’s Coming in InfoScale 9.0?

The upcoming release of InfoScale delivers visionary enhancements for real-time application resiliency, data security, and simplified IT operations, empowering SecOps to manage, protect and recover critical workloads with consistency, no matter the disruptions or deployment.

Newest Features:

• Enhanced Data Security:
  • Real-Time Immutable Recovery for Windows and Postgres DB: Achieve near-zero RPO and RTO by enabling immutable recovery from primary data for Windows and Postgres environments with InfoScale secure FS.
  • Expanded Encryption Support: Elevate data protection by encrypting Windows and Linux volumes.
  • Secure Boot for Windows: Ensure only trusted code runs on Windows systems, providing a critical layer of security against OS attacks.
• Application Aware:
  • Single Node VCS (VMWare Application Recovery): Real-time monitoring and automated recovery of applications in VMWare environments, fully integrated with vSphere HA, streamline disaster recovery and minimize downtime.
  • SQL Server for Linux: High availability for SQL Server on Linux, unify application aware resiliency across diverse platforms.
• Operational Efficiency
  • Expanded Ansible Playbook Support: Broader support for HADR operations
  • Dynamic Storage Management for Cloud: Automatically resize cloud storage volumes in multi-AZ configuration
  • Auto Discover SAP: Dynamically discover SAP deployments to accelerate cluster configuration
  • New Platform Support: Rocky Linux, OpenShift VM, and AHV

What industries benefit most from Arctera InfoScale?

InfoScale is ideal for industries where uptime, data availability, and regulatory compliance are critical, including:

• Financial Services
• Healthcare
• Telecommunications
• Government and Public Sector
• Retail and E-commerce
• Manufacturing

How does InfoScale differ from other data management solutions?

Most resiliency solutions only focus on the portion of the environment, causing gaps when responding or detecting issues impacting an application. InfoScale offers a robust combination of high availability, disaster recovery, and storage optimization in one platform. Its multi-cloud support and cyber resiliency focus offer a cutting-edge solution for managing both on-premises and cloud-based workloads. Moreover, InfoScale’s long-standing reputation for enterprise-grade availability and software-defined-storage solutions ensures industry-leading reliability and security.

How can customers get started with Arctera InfoScale?

Customers can contact Arctera directly for a consultation or demo to understand how InfoScale can be tailored to their specific needs. Licensing options are flexible, with multiple subscription terms available. InfoScale also integrates smoothly with existing infrastructures, making deployment quick and easy from both AWS and Azure marketplaces as well as the Red Hat OpenShift catalog.

• Available via Cloud Marketplaces or Container Catalog: InfoScale can be deployed via the Azure or AWS marketplaces or by downloading our Kubernetes variant using the Red Hat OpenShift Operator Hub.

Thank you for entrusting us and inspiring us to keep pushing forward. Together, we’re shaping the future of enterprise business resiliency.

Joe D’Angelo
Director, Product Management – Data Resilience